By counteracting the excessive production of sebum, Klorane BIO Nettle Shampoo cleanses oily hair and rebalances oily scalp.
You can choose whether to collect the products in San Marino or to have them sent by courier.
Collection at the logistic warehouse
All products that can be purchased on the site can be booked and collected by the customer at the warehouse managed by Logicamente Srl in Via Fondo Ausa 64 (+39 0549 905858), in the Republic of San Marino. Choosing this method of withdrawal there are no collection fees and you will only pay for the product, or products, via the site's advanced payment options. It is not possible to pay directly on collection.
Collection and shipment by courier in charge
The collection of the ordered products will be made, by order and the customer's account, by a courier appointed by the same. The goods will be delivered to the address indicated at the time of the order. Delivery is made on working days (between 9 am and 6 pm).
In case of absence, upon delivery, the courier will leave a notice of passage. If the courier will not be contacted to fix a new delivery, he will make a second attempt on the day following the first attempt.
If the following attempt is not successful, the order will automatically be placed in storage and you will be contacted by our operators, to the references left at the time of the order, with the aim of booking a new delivery based on your needs. If it is impossible to contact you and the ordered products remain in storage for more than 10 days, or even the new delivery agreed with our operators does not go well, we will proceed to cancel the order.
Shipping costs vary based on purchase. For amounts less than or equal to €999,00 the shipping cost is €9,90. For all purchases over €999,00 the shipping cost will be completely discounted.
If your package was damaged in shipping, we require that you contact us within 10 days of delivery and we will work with you to quickly resolve the issue. We do not accept any returns after 45 days from ship date. All refund recipients will receive and email confirmation for their records. To cancel an order, please contact us as soon as possible: if your order has not yet shipped, we will refund your payment as soon as possible.
If you would like any help, please do not hesitate to contact us.